Leadership Development

Leadership development programs help executives gain insights into their strengths and weaknesses, acquire new decision-making and problem-solving techniques, and become more effective in the workplace. Leaders can learn the skills necessary to lead teams effectively and motivate employees by providing training and guidance. With a comprehensive plan for leadership development, executives can become more confident in their abilities and help organizations reach their goals.

successfully implementing an entrepreneurial operating system

Self-Implementing the Entrepreneurial Operating System (EOS)

By Glenn Smith / December 15, 2023 / 0 Comments

Staying competitive and achieving sustainable growth is a constant challenge. That’s where the Entrepreneurial Operating System (EOS) comes into play. EOS is a comprehensive management framework designed to help businesses streamline their operations, enhance productivity, and foster a culture of success. This system is a game-changer for entrepreneurs and business leaders looking to take their […]

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7 secrets to selling success

7 Tips to Selling Success For Sales Managers

By Glenn Smith / October 10, 2023 / 0 Comments

The Iconic Salesman The name Joe Girard often comes to mind when discussing sales success. His journey from a magazine subscription seller to a legendary car salesman is a story of mastering the art of selling. But what can today’s sales leaders learn from Girard’s success? It’s not just about individual selling prowess; it’s about […]

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7 things keeping you from being a stellar leader

7 Things Keeping You From Being a Stellar Leader

By Glenn Smith / October 4, 2023 / 0 Comments

Effective Leadership is the Cornerstone of Success in Business Leaders guide their teams and organizations toward their goals. They provide direction, inspire innovation, and foster a culture of collaboration and adaptability. Strong leaders set a clear vision and lead by example, demonstrating the values and behaviors that drive success.  They empower employees, enabling them to […]

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Tips from Management Training to Help With Employee Conflict

By Glenn Smith / April 11, 2023 / 0 Comments

Every business owner and manager has to address the issue of employee conflict from time to time. The conflicts I see and hear about typically have to do with personal habits or less-than-mature social strategies which manifest themselves in annoying or inappropriate comments and behaviors. It’s adults lacking positive relational and social skills, or “emotional […]

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Featured Image - Executive Leadership Behaviors for a Successful Business

Executive Leadership Behaviors For A Successful Business

By Glenn Smith / February 21, 2023 / 1 Comment

I’m a regular speaker at many outstanding Rotary groups in Houston. I love Rotary because the men and women who make up this organization are leaders. So I’m speaking today on the topic of leadership. As a business coach, I work with executives and business owners to help them grow in leadership. I help them […]

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Featured Image -Why You Need A Management System And A Management Leader

Why You Need A Management System And A Management Leader

By Glenn Smith / December 20, 2022 / 0 Comments

As the number of employees increases in a business, there is more and more need for a management system and a management leader. In a perfect world, business owners would hire people for specific roles, and they would do their job without needing anything from the owner/manager. But that’s not the real world.  I’ve often […]

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How to Make a Successful Hire

By Glenn Smith / May 23, 2022 / 0 Comments

Making a successful hire is not easy. Interviewing and hiring is often a very stressful experience for business owners. Learn the 3 C’s of…

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why is it difficult to be a manager

Why is it Difficult to Be a Manager?

By Glenn Smith / May 9, 2022 / 0 Comments

Many people aspire to be in management; however, they quickly discover that it is very difficult to be a manager!

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It's the Manager Glenn Smith Executive Coaching

Managers Are The Key To Long-Term Success

By Glenn Smith / April 11, 2022 / 0 Comments

The most important thing that owners of growing businesses can do is to develop the manager! You cannot scale your business without..

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Three Keys to Effective Employee Management

By Glenn Smith / March 7, 2022 / 0 Comments

To help managers focus on the most important “manager” responsibilities, I have identified three keys to effective employee management…

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Compensation and Benefits Plans for Small Businesses

Compensation and Benefits Plans for Small Businesses

By Glenn Smith / February 14, 2022 / 0 Comments

How do you find and retain quality employees for your small business? Create compensation and benefits plans. Here’s what you need to know to get started…

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How Do Small Businesses Develop Quality Control?

By Glenn Smith / May 5, 2018 / 0 Comments

You must have a system for quality control if you want to create a world-class business that is sellable. In fact, the survival of your company depends on your ability to produce a quality product or service. Quality Control: How Do You Define It? How does a small or mid-size business achieve quality control? First, […]

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increase productivity

7 Steps to Improve Your Productivity

By Glenn Smith / March 9, 2018 / 0 Comments

What are you doing to improve your personal productivity? Many business owners I meet have a tough time with feeling and being productive. They feel busy, but they also feel like they aren’t getting the right things done. Part of leading a growing business is making sure you are productive in your day.

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find new customers

How to Find, Satisfy, and Retain Customers

By Glenn Smith / March 2, 2018 / 0 Comments

What is the purpose of your business? What is the purpose of any business? You might say, “to make money!” Well, you’re not wrong. But how does any business make money, let alone make a profit? This is how: Every business must find, satisfy, and retain customers in a profitable manner!

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How to Have a Difficult Conversation

By Glenn Smith / March 21, 2017 / 0 Comments

One of the key differentiators between the exceptional business owners and the average business owner is the ability to navigate difficult conversations successfully. As a business and executive coach I see this frequently. Whether it is a conversation with a customer, a vendor, a partner, or an employee, from time to time we all find […]

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customer experience

3 Factors That Create a Powerful Customer Experience

By Glenn Smith / April 20, 2016 / 0 Comments

In this post I want to go deep into the 3 factors that create a powerful customer experience. Remember, your first priority should be to market to your existing customers. So it’s important to make sure they have the right experience! As I’ve mentioned before, what differentiates us from our competitors usually has less to do […]

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