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Tips from Management Training to Help With Employee Conflict

By Glenn Smith / April 11, 2023 / 0 Comments

Every business owner and manager has to address the issue of employee conflict from time to time. The conflicts I see and hear about typically have to do with personal habits or less-than-mature social strategies which manifest themselves in annoying or inappropriate comments and behaviors. It’s adults lacking positive relational and social skills, or “emotional […]

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Executive Leadership Behaviors For A Successful Business

By Glenn Smith / February 21, 2023 / 1 Comment

I’m a regular speaker at many outstanding Rotary groups in Houston. I love Rotary because the men and women who make up this organization are leaders. So I’m speaking today on the topic of leadership. As a business coach, I work with executives and business owners to help them grow in leadership. I help them […]

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why is it difficult to be a manager

Why is it Difficult to Be a Manager?

By Glenn Smith / May 9, 2022 / 0 Comments

Many people aspire to be in management; however, they quickly discover that it is very difficult to be a manager!

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Managers Are The Key To Long-Term Success

By Glenn Smith / April 11, 2022 / 0 Comments

The most important thing that owners of growing businesses can do is to develop the manager! You cannot scale your business without..

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Three Keys to Effective Employee Management

By Glenn Smith / March 7, 2022 / 0 Comments

To help managers focus on the most important “manager” responsibilities, I have identified three keys to effective employee management…

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What Does A Manager Do?

What Does a Manager Do?

By Glenn Smith / January 24, 2022 / 0 Comments

For a business to scale, the owner MUST learn how to leverage the manager role. But what does a manager do?

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How Do Small Businesses Develop Quality Control?

By Glenn Smith / May 5, 2018 / 0 Comments

You must have a system for quality control if you want to create a world-class business that is sellable. In fact, the survival of your company depends on your ability to produce a quality product or service. Quality Control: How Do You Define It? How does a small or mid-size business achieve quality control? First, […]

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increase productivity

7 Steps to Improve Your Productivity

By Glenn Smith / March 9, 2018 / 0 Comments

What are you doing to improve your personal productivity? Many business owners I meet have a tough time with feeling and being productive. They feel busy, but they also feel like they aren’t getting the right things done. Part of leading a growing business is making sure you are productive in your day.

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find new customers

How to Find, Satisfy, and Retain Customers

By Glenn Smith / March 2, 2018 / 0 Comments

What is the purpose of your business? What is the purpose of any business? You might say, “to make money!” Well, you’re not wrong. But how does any business make money, let alone make a profit? This is how: Every business must find, satisfy, and retain customers in a profitable manner!

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