Leadership & Management
One of the hardest things for business owners to do is step away from the business. Not because they don’t want to rest or think strategically, but because it feels risky. The business needs attention. Decisions need to be made. Problems don’t wait. Over time, this becomes exhausting. Not because the owner is weak, but […]
The marketplace doesn’t wait. Six months can feel like a lifetime. Two years? That’s practically another era. Family businesses feel this acutely. Customers change, competitors pivot, and economic ups and downs test stability. Some businesses stumble. Others thrive. At Glenn Smith Executive Coaching, we see this constantly. Markets change, businesses resist, and success becomes more […]
If you’re running a family business, odds are you’re not just wearing one hat—you’ve got about six of them stacked on your head, and maybe one in your back pocket for emergencies. You’re likely the boss, the bookkeeper, the cheerleader, the repair tech, and the one who brings donuts when morale is low. But somewhere […]
As the number of employees increases in a business, there is more and more need for a management system and a management leader. In a perfect world, business owners would hire people for specific roles, and they would do their job without needing anything from the owner/manager. But that’s not the real world. I’ve often […]
To help managers focus on the most important “manager” responsibilities, I have identified three keys to effective employee management…