Family Business Coaching

improve word of mouth marketing business story

How to Improve Word of Mouth Marketing With Your Family Business Story

By Glenn Smith / October 13, 2025 / 0 Comments

Every family business has a story. It’s in the founders’ vision, the challenges your family overcame, and the values that guide your work. These stories are more than sentimental—they’re powerful tools for generating referrals and growing your business naturally. When customers connect with your story, they become more than buyers. They become advocates who share […]

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building customer loyalty family business

Strategies for Building Customer Loyalty in Family Businesses

By Glenn Smith / September 18, 2025 / 0 Comments

For family-owned businesses, building customer loyalty isn’t just about repeat sales—it’s about creating long-term relationships that sustain growth, strengthen your reputation, and give you a competitive edge. Loyal customers aren’t just a source of revenue; they’re ambassadors who can carry your business forward for generations. But how do you intentionally cultivate this loyalty in a […]

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improving business operation efficiency family business

10 Tips to Improve Efficiency of a Family Business Process

By Glenn Smith / August 18, 2025 / 0 Comments

Running a family business can be one of the most rewarding things you’ll ever do. You’re building something with people you trust, you’re carrying forward traditions, and you’re creating opportunities for the next generation. But let’s be frank: it can also be messy. Personal relationships, long-standing “the way we’ve always done it” habits, and constant […]

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business succesion continuity planning

Succession & Continuity: The Family Business Survival Guide

By Glenn Smith / July 7, 2025 / Comments Off on Succession & Continuity: The Family Business Survival Guide

Why Business Continuity Planning Is Non-Negotiable in Family Business Succession Family businesses are the backbone of the economy—and often the heart of the families who run them. But when it comes time to hand off leadership, most don’t make it. Only 30% of family-owned businesses successfully transition to the second generation. By the third, that […]

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how to pay family members in a business

How to Build Fair Pay & Benefits for Your Family-Run Business

By Glenn Smith / June 30, 2025 / Comments Off on How to Build Fair Pay & Benefits for Your Family-Run Business

Running a family-owned business is deeply rewarding—but let’s be honest, it also comes with a lot of moving parts. You’re juggling company goals, family relationships, and long-term legacy planning, all at once. And somewhere in that mix, a tricky question tends to pop up: “How do I pay my family members fairly and offer benefits […]

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managing employee conflict in family businesses

How to Make Your Family Business Stronger with Better Conflict Management

By Glenn Smith / April 10, 2025 / 0 Comments

Running a family business can be a dream, but let’s be honest—there are some unique challenges that come with it. One of the trickiest? Employee conflict. Whether it’s between family members or non-family staff, dealing with workplace tension is part of the deal. And in family businesses, the situation gets even more complicated because personal […]

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keys to success for family owned businesses

How Family-Owned Businesses Can Thrive in 2025

By Glenn Smith / March 10, 2025 / 0 Comments

Running a family-owned business isn’t like running just any business. It comes with its own set of unique rewards—and challenges. Whether working alongside a spouse, siblings, or other relatives, balancing business and personal relationships can be tricky. It takes clear communication, a solid strategy, and, above all, strong leadership. For family businesses seeking growth, there’s […]

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family dynamics in business

Family First: A Guide to Managing Family Dynamics in Your Business

By Glenn Smith / December 18, 2024 / 0 Comments

Ever had a heated family dinner turn into an impromptu board meeting? Or watched a childhood rivalry resurface during quarterly planning? At Family Owned Business Coaching, we see these scenarios play out regularly. I recently spoke with Dr. Maria Chen, one of our senior business psychologists, who shared some fascinating insights about keeping both business […]

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delegating work can help give more time off

Why Your Family Business Needs Non-Family Employees (And How to Make it Work)

By Glenn Smith / December 18, 2024 / 0 Comments

Running a family business is tricky. You’ve got the people you love working alongside you, which is great – until everyone wants to take a vacation together. Or until you realize no one in the family has the specific skills you need to grow. Sound familiar? Here’s why bringing non-family employees into your business could […]

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